Techinacal Services

Maintenance Services

Gem Tech Gaming offers both Onsite Break-Fix and Preventative Maintenance Services. Our technicians are licensed, highly experienced, and available around the clock—24 hours a day, 7 days a week. We understand that equipment uptime is essential, particularly when it directly impacts your primary revenue stream. That’s why DTG provides a range of flexible maintenance solutions designed to meet various operational needs and budgets. Whether you require a one-hour response time or next-day service, we guarantee dependable results every time.

gem-service

Installation Services

Our team of expert Installation Technicians is readily available to support your needs on short notice. We offer flexible staffing options, including contract-based, semi-permanent, or permanent personnel. Whether working independently or in collaboration with your in-house teams, our technicians are equipped to deliver seamless installation support.

gem-service

Workshop Repairs

GEM TECH GAMING has access to all major Gaming Machines - Slot Machine parts & workshop repair facilities and can have your faulty parts REPAIRED correctly and turned around QUICKLY.

gem-service

Preparation Work

GEM TECH GAMING offers comprehensive facilities for the preparation and storage of Gaming Machines, Slot Machines, and other Casino equipment. Before any machine or device leaves our warehouse, it undergoes proper configuration, rigorous testing, and thorough cleaning—both internally and externally.
We accommodate all regulatory jurisdictions and can pre-configure machines to meet specific requirements, including programming bill validators to accept various international currencies.

gem-service

Technical Support

Gem Tech Gaming is available to assist with any Technical Support enquiries. We have experience across a broad range of equipment in every jurisdiction for the Pub, Club & Casino Operators.

gem-service

Proud Stockists Of