Approved Gaming Solutions Pty Ltd & Diamond Tech Gaming Pty Ltd (AGS-DTG, "we," "us," or "our") provides access to this website according to the following Terms and Conditions. Please read them carefully before making any purchase.

Registration

To access our services, you must first complete a registration form with accurate and current business information.

Your account password should be secure and unique. Inform us immediately if you suspect any unauthorized access to your account.

If your contact details change, notify us by email at info@gemtechgaming.com.

We reserve the right to change registration criteria at any time.

Special Offers

We will send a welcome email to all new subscribers for account verification. Subscribers may also receive promotional and product-related updates.

Eligibility to Purchase

To place orders, you must provide details such as company name, manager’s contact, email, phone, and any required data.

You authorize us to verify your identity and validate the provided information.

We may use your data to conduct anti-fraud checks, which could involve sharing details with credit agencies.

Pricing Policy

All prices on our site are in AUD (Australian Dollars).

If no price is listed, a custom quote will be provided through direct contact with our team.

We strive to keep pricing current but reserve the right to make changes. We’ll inform you before dispatch to confirm your order.

Goods and Services Tax

Prices exclude GST. GST applies to Australian orders but not to international shipments.

Freight Fee

Shipping charges will be displayed during checkout. A standard handling fee applies and may vary by order size or weight.

Delivery

A signature is required for deliveries. If signed by someone else at your location, the delivery will be considered complete.

Orders

Items in your cart are not reserved until purchase. We offer products available in our warehouse for immediate shipping.

Some orders may be delayed due to supplier stock. We’ll notify you of any delays or partial shipments.

Standard processing time is within 5 business days. Delivery dates are approximate.

Goods on Consignment

Items provided on consignment remain our property until full payment is received. You are responsible for their care.

Warranties

Warranties vary by product and are passed on from the manufacturer. Faulty products may be replaced or refunded upon proper claim.

Payment

We will issue invoices based on your registration. Goods remain our property until full payment is made. Standard terms are 14 days.

Returns and Exchanges

Products can only be exchanged for available items. Email us at sales@gamingaccessories.com.au for assistance.

Returns are not accepted for change of mind. Items must be in original condition within 14 days to be eligible for return. Fees may apply.

Cancellations

Orders can be cancelled within 5 days by emailing sales@gamingaccessories.com.au.

Custom orders are non-refundable. For changes, contact us immediately via the above email or call (03) 9775 1925.

Activity on our website

You agree that any activity performed on this site using your account is your responsibility.

Customer Rights

You have rights under Australian law including:

1. Assurance that products are of satisfactory quality and as described.

2. The ability to cancel an order within five business days of purchase.

Governing Law

These Terms and our Privacy Policy are governed by Australian state and federal laws.

Rights to Vary Terms

AGS-DTG may change these Terms without notice. Updates will be posted on www.diamondtechgaming.com.