About Us

GEM TECH GAMING & APPROVED GAMING SOLUTIONS

Welcome to the GEM TECH GAMING (DTG) & APPROVED GAMING SOLUTIONS (AGS) website. Backed by more than 25 years of expertise in the gaming sector, DTG-AGS are leading technical service providers, delivering full-scale, end-to-end solutions across a diverse range of industries:

  • Gaming
  • Wagering
  • Lottery
  • Banking
  • Security
  • Retail
  • Vending
  • Telecommunications
  • Public Transport

Our deep technical knowledge and specialised experience across each of these sectors allow us to deliver tailored, effective service solutions that are both innovative and client-focused.

Our success is built upon a commitment to offering a holistic and adaptive service framework—comprehensive in scope and designed to fully align with the unique needs of our clients.

We deploy a team of highly trained, experienced technicians with a strong emphasis on rapid response and optimal equipment uptime. Their mission is to ensure minimal disruption to client operations and revenue streams.

Team Puzzle

DTG-AGS provides Key Capabilities and Expertise in the following areas:

  • Onsite Installation Services
  • Onsite Break Fix Maintenance Services
  • Onsite Preventative Maintenance Services
  • Onsite Hardware and Software Upgrade Services
  • Rapid Deployment Upgrade Services
  • Pre-staging Warehouse Services
  • Out Of Box Testing Services
  • Workshop Technical Repair Services
  • Data Cabling Infrastructure Services
  • Logistics, Storage and Distribution Services
  • Project Management Services
  • Service Support Desk Services
  • Online Service Management Software Solutions
  • Online Asset and Logistics Management Software Solutions
  • Online Project Roll Out Management Software Solutions
Puzzle Capability

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